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SERVER ONLY! |
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Enabling the logs
Links Hierarchy writes traces in JIRA logs. However, this feature is disabled by default and you have to explicitly authorize the plugin for that:
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Keep in mind that the configuration above is automatically reset if JIRA is re-started so you have to grant the plugin to write in the JIRA logs again.
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Export to Excel 404 error
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Resolved from version 5.3.3 Since version 5.3.3 it is not necessary to set Jira local URL. If you experience any problem when exporting to Excel after updating to version 5.3.3, please clear the browser cache. |
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Configure the DNS used by the Jira host to resole the proxy name
Add the proxy name and address to the /etc/hosts file
Time outs in the logs / Incomplete hierarchies / blank JQLs / CPU & Performance issues (ADVANCED)
Sometimes Links Hierarchy might require a lot of time to read all the data, this might require consuming Jira resources (CPU, Threads, RAM, etc) for a long while that might cause performance issues.
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