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  • Customers might want to share additional information with us in order to get support (use cases, bug fixes, etc). It is the customer's responsibility to sanitize all the information (URL, sensitive data in logs, screenshots, etc) before sharing it with us.
  • We might share all those information with Atlassian under our sole discretion if we consider that it might help to provide better support to the client. It shall not be shared with any other third party unless explicit written customer's authorization.
  • We support an option in our public Jira instance to keep all those information private, therefore only the reporter and us could read it. The customer must set this option (or check whether is already pre-selected) if they want to keep all their data private.

Responsibility

  • The customer renounces to take any legal action against us (indemnification, etc) if the privacy of some of their data is compromised by the app in an accidental and/or not deliberate way (bugs, security threat, outdated documentation, etc).

Acceptance

  • The customer accepts all the terms described in this policy by installing the app.


February, 10thMay 124th, 2019