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• Package Name: com.kintosoft.jira,  com.kintosoft.svnwebclient and,  orgorg.polarion.svnwebclient  and org.svnwebclient  tmatesoft (three four packages)
• Logging Level: DEBUG

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This error is caused by the discontinued Atlassian's plugin Subversion for Jira. It has a bug and the service is not removed along with the app and it remains active causing errors. It must be manually removed from the Jira administration services section and reboot Jira.

Example of an error traces (among other possibilities):

java.lang.UnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer

Negotiate authentication failed (on Windows) 

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Try by configuring the order to negotiate authentication by adding the following property to the JVM configuration and re-starting Jira:

-Dsvnkit.http.methods=Basic,Digest,Negotiate,NTLM

Please, read this Atlassian's documentation for how to add the property above to  your Jira instance configuration startup:

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and verify that the required configuration is present there.

Error: svn: E215000: Credential data unavailable

• Add an URL as svn-ssh://my.server.addr/foo/bar (no username in the URL)
• Add the username you want to connect with in the Basic Authentication section.
• Copy the rsa_id file to the /var/atlassian/application-data/jira and then specified /var/atlassian/application-data/jira/rsa_id in the field for the key

ERROR: relation "ao_2b6364_svn_app_conf" does not exist Position: 19

Under some circumstances the app is unable to detect the database vendor and the configuration page shows a massive failure:

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This has been reported for some PostgreSQL database instances.

Please follow these instructions to resolve it:

• Upgrade Subversion ALM for the 9.3.3 version or above
• Execute this sentence: INSERT INTO "AO_2B6364_SVN_APP_CONF"("KEY_NAME", "VALUE") VALUES('DATABASE_VENDOR', 'POSTGRESQL');
• Re-enable the app in order the changes to take effect.

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