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Try by configuring the order to negotiate authentication by adding the following property to the JVM configuration and re-starting Jira:
-Dsvnkit.http.methods=Basic,Digest,Negotiate,NTLM
Please, read this Atlassian's documentation for how to add the property above to your Jira instance configuration startup:
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After Jira has been rebooted, verify that the change has been taken effect. Go to
Jira > Administration > System Info > JVM Input Arguments
and verify that the required configuration is present there.
