...

Some functionality stopped to work after upgrading the app

The soft way (standard)

• Remove the SQL+JQL Driver app
• Install it again from the Marketplace
• Enable Subversion ALM app

The hard way (manual)

Sometimes an app cand get stuck forever in Jira avoiding upgrades in a proper way. Under some circumstances removing the app in a manual way might be required.

Steps:

Figure out the OSGi Id assigned to the app during the installation process. The OSGi console must  be opened in Jira (administrator privileges are required)

${JIRA_BASE_URL}/plugins/servlet/upm/osgi 

and search for the app:

Image Added

In the example above, SUbversion ALM was installed as the 223 OSGi plugin.

Open the

${JIRA_HOME}/plugins/installed-plugins

directory and delete the app file from there:

Image AddedOpen the

${JIRA_HOME}/plugins/.osgi-plugins/transformed-plugins

and search for the app plugin jar and delete all of them:

Image Added

You will be able to delete all of them.. except one. This is the library being used by Jira:

Image Added

It can be deleted only by shutting down Jira!. Then remove the app jar. 

Open the 

${JIRA_HOME}/plugins/.osgi-plugins/.osgi-plugins/felix/felix-cache

folder, search for the bundle with the OSGi ide figured out from the console and delete the entire folder.

Image Added

Your app has been removed. Please keep in mind that the app's data remains unmodified elsewhere the app stored them (file system, database, etc), so any previous configuration will still be there until those data are explicitly removed. This is not required by this process as we want to delete the app binary files and not its data.

Startup Jira again and install the latest version of the app from the Marketplace:

Image Added

The 404 Error

The Atlassian's JIRA Subversion plugin must be uninstalled and installed again.